From London: Leave the M4 Motorway at Junction 19 (M32). In Bristol, follow signs for Wells A37.
Leave the M3 Motorway at Junction 8 and join the A303 westwards. Follow signs for Warminster (A36), then Frome (A362), then Shepton Mallet (A361) and then Wells (A371).
From the South West: Leave the M5 Motorway at Junction 23 and join the A39 eastwards following signs for Wells.
From the West Midlands: Leave the M5 Motorway at Junction 20 and take the M4 eastwards and leave the motorway at Junction 19 (M32). In Bristol, follow the signs for Wells A37.
Castle Cary is the nearest train station, but there is no bus route from here; only a taxi service runs. Bristol Temple Meads is the nearest station that is serviced by buses, which go through Wells. Bath Spa is also very close, and Wells is also on its bus routes.
Cedars Hall is situated in the heart of Wells Cathedral School and can be accessed on foot either from The Liberty or from the main gate on College Road. Please note that there is no public access via the service gate at the junction of New Street and Mountery Road (A39).
There is free disabled parking allocated in the car park adjacent to Cedars House on The Liberty. Please contact the Box Office (01749 834483) to reserve a place.
Further evening-only parking is available in Mundy’s Meadow car park, (see map below); from here it is a short traffic-free walk via Lovers Walk to The Liberty.
Quilter Hall is located directly next to the Cathedral on the opposite side to the town. There is limited parking next to Quilter Hall and Wells Cathedral at the side of the road.
If you need disabled parking, it is best to try and arrive early or ring the Box Office who will try to arrange for some reserved parking next to Quilter Hall. There is disabled parking on Cathedral Green and in the market square.
Additional spaces are available in the city’s many public car parks. All these car parks are within a 15-minute walk from Wells Cathedral School: Market Square (BA5 2RB); Waitrose (BA5 2PJ); Union Street (off Chamberlain Street, BA5 2PU); South Street (BA5 1SL); Princes Road (BA5 1TE); Tucker Street (off West Street, BA5 1TF). For more information, visit en.parkopedia.co.uk/parking/wells.
Wells is full of cash points and banks, and the furthest you would walk for cash from Quilter Hall is less than 500 metres or 1000 metres from Cedars Hall.
Photography & Filming
No photography or recording of any kind is permitted during concerts or drama productions.
The doors aim to be opened roughly 30-45 minutes before the event is due to start. We will admit latecomers at a suitable break in the performance unless the artist has requested something different (such as no admittance until the interval).
You can wear whatever you feel comfortable in at all of our concerts and events; there is no dress code.
We have wheelchair access to our venues in Wells, but we cannot guarantee access at the external events so it is best to check with the external venues themselves.
If the concert took place at Cedars Hall or Quilter Hall, please call our Box Office on 01749 834483 or contact the school reception on 01749 834200. For concerts at Wells Cathedral, please call the cathedral directly on 01749 674483. For external events, please call the external venues directly.
Contacting our Box Office
Please feel free to contact our Box Office on 01749 834483 or [email protected] for bookings, reservations and any enquiries we haven’t answered below.
We are open Monday to Friday from 9.30 am – 12.30 pm. We are closed closed weekends, bank holidays and on the day of our premier concerts.
If you’re calling during our opening hours but can’t get through, it could be because we’re very busy. Typically we tend to be busier on a Monday and the first day after a bank holiday. Please leave a detailed message or send an email to: [email protected]
Seating Options at Cedars Hall
Depending on the event, we have various seating options for you to choose from. Please see our guide ‘Which Seat Should I Book at Cedars Hall?‘ for details.
Our Friends of Music receive 10% off concert tickets and receive advance information of our events. To apply or find out more about being a Friend, please click here.
If you have selected to collect your tickets, they will normally be available for collection from our box office (Polydor House, 3 The Liberty, Wells, BA5 2SS) during our opening hours until the day of the event. On the day, your tickets will be available at the venue where the event is taking place from roughly 30 minutes before the start time.
Tickets Sent by Post
We post all of our tickets asap. Whilst we have no control over how long post takes to get to you, in our experience, the vast majority of tickets arrive on time. If you think they should have arrived but they haven’t, please don’t worry. If there is plenty of time until the concert, please be patient as it is likely that there is simply a back-log. If the concert is imminent, please contact the Box Office (01749 834483) and we will reprint your tickets for collection on the door.
We cannot refund tickets. However, if you bought your tickets directly from us, not through an agency, and the show is sold out, then we will endeavour to re-sell your tickets. We are not able to offer this service in the last 48 hours before a concert. Please contact the Box Office as soon as possible and note that we will need the physical tickets returned before we can start the process of re-selling. We cannot guarantee that we will be able to sell for you, but we will try. If the concert is not sold out, then your best course of action is to try and offer them to family and friends.
If you have mislaid your tickets, please contact the Box Office, and we will take your details and duplicate the ticket.
We don’t have a booking fee, but we do charge a £1 postage fee as an optional service (collection/print at home options are free). We do not charge any other fees.
Our world class performing arts venue Cedars Hall, opened in autumn 2016, was designed by leading London architect, Eric Parry, and is the most audacious development in our school’s history.
Cedars Hall provides the capacity for audiences of 350 in its main recital hall named Eavis Hall after our Old Wellensian Michael Eavis, CBE, founder of the Glastonbury Festival. Eavis Hall is a flexible and modern performance space accommodating an orchestra of 60 performers and an audience of 250, with other configurations possible through adaptation of seating and platforms. Whilst the hall’s award-winning design was devised to give chamber musicians the very best acoustic experience, the flexibility of the technical specification means that this venue is accessible for performers of every discipline – for amplified music, dance, drama and lectures.
In addition to events in Eavis Hall, Cedars Hall provides rehearsal, teaching and performance space for the school’s 200 specialist musicians and serves as a hub for its significant community outreach, which provides music education (including workshops, concerts and masterclasses) for thousands of primary school children, elderly and disability groups in the South West each year.
Cedars Hall includes three further teaching and practice spaces, each with an adjoining unique observation facilities as well as the John Baxter Foyer, bar and state-of-the-art recording facilities.
Part of the music school buildings opposite the cathedral, Quilter Hall is a small, medieval, former concert hall. It is named after Alan and Sheila Quilter, the couple who recreated this school and did so much to ensure that it flourishes now. It was Alan, as headmaster, who acquired the former Archdeacon’s House from Wells Theological College and thus launched the school’s ability to sustain its music specialism.
Quilter Hall tends to be used for smaller concerts such as our lunchtime series, masterclasses, early music and chamber music concerts.
Wells Cathedral was built between 1175 and 1490, replacing an earlier church built on the same site in 705. With its broad west front and large central tower, it is a landmark in the Somerset countryside. It has been described as “unquestionably one of the most beautiful” and as “the most poetic” of English cathedrals. The cathedral’s architecture is entirely Gothic and mostly in the Early English style of the late 12th and early 13th centuries.
Wells Cathedral is an extraordinary venue for our large-scale performances, such as Symphony Orchestra Concerts and the annual Brass and Percussion Promenade and Woodwind Promenade.
If you would like to organise your own event at one of our venues, please contact Kay Pennycott on [email protected] with details of your event.
If you would like to find out more about our advertising and sponsorship opportunities, please email Sue Bartucca at [email protected]